Mon, 25 Sep 2023 14:34:56 GMT
Key Account Manager, MFS, Fintech

Key Account Manager, MFS, Fintech
Optasia, Congo

1 Year
0 - 0
Job Type
Job Shift
Job Category
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Nov 24, 2022
Last Date
Dec 24, 2022

Job Description

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement amp; collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model amp; strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. The Key Account Manager is responsible for managing profitable Mobile Financial Services relationships with Mobile Network Operators in the Fintech Industry segment.

What you will do

  • Establish productive and professional long-term relationships with stakeholders at all levels
  • Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
  • Optimize service performance from a financial point of view
  • Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
  • Monitor the market and competitor activities
  • Regular reporting on sales activities, opportunities, threats, project progress etc.
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
  • Drive solutions-orientated efforts that address the customer situation

Accountabilities and Performance Measures

  • Achieve assigned service performance targets from SLA and financial perspectives
  • Achieve sales targets for new business (cross-selling opportunities)
  • On-time payment collection
  • Complete strategic account plans
  • Active member of integration project team and ensure on-time service launches
  • Maintain high customer satisfaction ratings
  • Arrange meetings between CXO level account personnel and the company’s management

What you will bring

  • 5 Years of verifiable experience in Large Account Management
  • Proven sales track record of Mobile Financial Services, Consumer/SMME lending, Fintech Company and/or new Fintech client origination experience.
  • Sound understanding of the culture, local politics and (regulatory) policies and a good insight into the local Fintech industry

Your key attributes

  • Bachelor’s or master’s degree
  • Experience with financial statements and reconciliation processes
  • Strong interpersonal and relationship building skills
  • Modern, consultative sales techniques and results orientated
  • Self-motivated and ability to work independently
  • Ability to converse with stakeholders of all levels, from C-level to business operations
  • Effective influencing, persuasive and negotiation skills
  • Highly analytical, converting trends into actions
  • Excellent presentation skills
  • Pro-active attitude
  • Multi-tasking and coordination
  • English and French language is required

Why you should apply

What we offer:

Competitive remuneration package

Extra day off on your birthday

Performance-based bonus scheme

Comprehensive private healthcare insurance

All the tech gear you need to work smart

Optasia’s Perks:

Be a part of a multicultural working environment

Meet a very unique and promising business and industry

Gain insights for tomorrow market’s foreground

A solid career path within our working family is ready for you

Job Specification


Information Technology and Services - Athens, Greece
Mon, 25 Sep 2023 14:34:56 GMT